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Varo Money

Varo Money

www.varomoney.com
What is your customer experience with Varo Money?

Varo Money Overview

The aggregated data is based on reviews and questionnaires provided by PissedConsumer.com users.

  • Varo Money has 1.7 star rating based on 1015 customer reviews. Consumers are mostly dissatisfied.

  • 14% of users would likely recommend Varo Money to a friend or colleague.

  • Rating Distribution
  • Pros: It was online and easy, Early payday, No fees.
    Cons: No way to communicate with someone, Customer service, Fraud banking.

View full overview ›

Media from reviews

Varo Money - Need to talk to a person please
Varo Money - No life person to solve my issue money loss not very helpfulVaro Money - To lay complainVaro Money - Unable to activate cardVaro Money - Money not dispensed at atmVaro Money - We never did receive the moneyVaro Money - Dispute transaction
View all media ›

Top Varo Money Reviews

Positive Review

"Need to speak to a customer service"

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I need assistance with someone regarding my card. Call me 424-246-**** thank you who are your assistance?

Critical Review

"I can’t activate my card."

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I cant activate my card. Very frustrating. Have contacted them for customer support, but never received a response from them. User's recommendation: Absolutely...

Show reviews that mention
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kimberly Ioi

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
| map-marker New York, New York

Bank card

It's so unfortunate that I've waited over 5 months to recieve aVaro Bank debit card. My personal information Varo has already, why has there been card numbers sent to me but no actual card?

Really? I need a Varo Bank Debit Card please help me thank you Kimberly Patrick

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Jeremy L Hdf

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

No life person to solve my issue money loss not very helpful

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Varo Money - No life person to solve my issue money loss not very helpful

My friend sent me money that's supposed to be attached to my cousin's phone number that I'm using, and it takes me to an app to fill out and get approved for online banking, and I keep getting denied. She says there's no way for her to get her money.

View full review
Loss:
$20

Preferred solution: Deliver product or service ordered

User's recommendation: Have somebody knows what they're doing do it for you or who has experience

Keylen Upk

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
| map-marker Newington, Georgia

Need to talk to a person please

Varo Money - Need to talk to a person please

About my pending refund please I need to know if I have anything in my account pending please thank you so much

View full review

User's recommendation: Can I please talk to someone

Quanah E

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

Money not dispensed at atm

Varo Money - Money not dispensed at atm
Updated by user Apr 27, 2025

There is no varo customer service. It is all automated

Original review Apr 22, 2025
On Feb 27, 2025, I attempted to withdraw $100 from an out-of-network ATM. The money was not dispensed but was taken out of my account anyway. I contacted someone at the hotel/casino where the ATM is located immediately, and they looked at the ATM logs, and it said the transaction was reversed. Next, I contacted Varo and was instructed to file a dispute, which I did, and my claim was denied. My problem is there is no dispute, no merchant to dispute this with, only Varo. $100 was removed from my account even though the transaction was reversed and the money was never dispensed. No dispute; that is what happened. This has happened one other time, a long time ago, back when your customers could actually speak with someone in customer service, and that matter was handled promptly. This matter took place on Feb 27, 2025. In my app, it says the transaction was completed. But the money was not dispensed. I need this money. I needed it on Feb 27th and every single day since. Can you please resolve this matter?
ATM30271OKLCCCHISW
QUANAH ESCALERA
06/26/1979
LAST 4 OF CARD: 3704 Varo Believe
View full review
Loss:
$104
Cons:
  • This has happened twice now

Preferred solution: Full refund

Jannice Zzf
map-marker Atlanta, Georgia

Unable to activate card

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Varo Money - Unable to activate card

Unable to Activate card using this website therefore I am not able to use the card and I am unable to give a valuable rating

View full review

User's recommendation: Have heart for goals

Leslie J Gxh

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
| map-marker Atlanta, Georgia

Fees are ridiculous

Hi Varo Bank Support Team -

I noticed several fees on my Varo Bank account that I would like to ask for a refund on. I have been a loyal customer of Varo Bank and hope to continue, but these fees are becoming really frustrating...

Especially when there are now so many fee-free banks and its been such a tough year!

Can I get a refund on the $164.50 from my transactions below? Texaco - 05/09/2025 - $3.5 Out of Network ATM fee Lucky Foodmart 2065 Hwy 19 N, Dahlonega - 05/09/2025 - $3.5 Out of Network ATM fee Lucky Foodmart 2065 Hwy 19 N, Dahlonega - 05/09/2025 - $3.5 Out of Network ATM fee Lucky Foodmart 2065 Hwy 19 N, Dahlonega - 05/07/2025 - $3.5 Out of Network ATM fee 2604 DAWSONVILLE HWY SU, ADHLONEGA - 05/05/2025 - $3.5 Out of Network ATM fee Lucky Foodmart 2065 Hwy 19 N, Dahlonega - 04/26/2025 - $3.5 Out of Network ATM fee 4150 HWY 19N, DAHLONEGA - 04/25/2025 - $3.5 Out of Network ATM fee 2604 DAWSONVILLE HWY SU, ADHLONEGA - 04/25/2025 - $3.5 Out of Network ATM fee 30 CAVENDER CREEK RD, DAHLONEGA - 04/25/2025 - $3.5 Out of Network ATM fee 4150 HWY 19N, DAHLONEGA - 04/25/2025 - $3.5 Out of Network ATM fee 4150 HWY 19N, DAHLONEGA - 04/11/2025 - $3.5 Out of Network ATM fee Lucky Foodmart 2065 Hwy 19 N, Dahlonega - 04/11/2025 - $3.5 Out of Network ATM fee Lucky Foodmart 2065 Hwy 19 N, Dahlonega - 03/29/2025 - $3.5 Out of Network ATM fee 4150 HWY 19N, DAHLONEGA - 03/29/2025 - $3.5 Out of Network ATM fee Lucky Foodmart 2065 Hwy 19 N, Dahlonega - 03/26/2025 - $3.5 Out of Network ATM fee PAI ISO 41 BIG HORN LANE, DAWSONVILLE - 03/22/2025 - $3.5 Out of Network ATM fee 3242 AURARIA ROAD, DAWSONVILLE - 03/19/2025 - $3.5 Out of Network ATM fee 2261 OAK GROVE ROAD, DAHLONEGA - 03/16/2025 - $3.5 Out of Network ATM fee 2261 OAK GROVE ROAD, DAHLONEGA - 03/16/2025 - $3.5 Out of Network ATM fee 2604 DAWSONVILLE HWY SU, ADHLONEGA - 03/16/2025 - $3.5 Out of Network ATM fee 30 CAVENDER CREEK RD, DAHLONEGA - 03/14/2025 - $3.5 Out of Network ATM fee Lucky Foodmart 2065 Hwy 19 N, Dahlonega - 03/07/2025 - $3.5 Out of Network ATM fee Lucky Foodmart 2065 Hwy 19 N, Dahlonega - 03/07/2025 - $3.5 Out of Network ATM fee 3242 AURARIA ROAD, DAWSONVILLE - 03/05/2025 - $3.5 Texaco - 02/25/2025 - $3.5 Out of Network ATM fee Lucky Foodmart 2065 Hwy 19 N, Dahlonega - 02/25/2025 - $3.5 Out of Network ATM fee 3242 AURARIA ROAD, DAWSONVILLE - 02/25/2025 - $3.5 Out of Network ATM fee Lucky Foodmart 2065 Hwy 19 N, Dahlonega - 02/25/2025 - $3.5 Walmart - 02/24/2025 - $3.5 Out of Network ATM fee Wells Fargo Ban 312 E MAIN ST, DAHLONEGA - 02/24/2025 - $3.5 Walmart - 02/24/2025 - $3.5 Walmart - 02/24/2025 - $3.5 Out of Network ATM fee 3242 AURARIA ROAD, DAWSONVILLE - 02/05/2025 - $3.5 Out of Network ATM fee 2604 DAWSONVILLE HWY SU, ADHLONEGA - 02/04/2025 - $3.5 Out of Network ATM fee 2604 DAWSONVILLE HWY SU, ADHLONEGA - 02/04/2025 - $3.5 Out of Network ATM fee 3242 AURARIA ROAD, DAWSONVILLE - 01/16/2025 - $3.5 Out of Network ATM fee PAI ISO 462 GROVE ST NORTH, DAHLONEGA - 12/27/2024 - $3.5 Walmart - 12/26/2024 - $3.5 Walmart - 12/26/2024 - $3.5 Texaco - 12/24/2024 - $3.5 Out of Network ATM fee Lucky Foodmart 2065 Hwy 19 N, Dahlonega - 12/20/2024 - $3.5 Out of Network ATM fee Lucky Foodmart 2065 Hwy 19 N, Dahlonega - 12/20/2024 - $3.5 Out of Network ATM fee 2604 DAWSONVILLE HWY SU, ADHLONEGA - 12/06/2024 - $3.5 Out of Network ATM fee 30 CAVENDER CREEK RD, DAHLONEGA - 12/06/2024 - $3.5 Out of Network ATM fee 2604 DAWSONVILLE HWY SU, ADHLONEGA - 12/06/2024 - $3.5 Out of Network ATM fee BRANCH BANKING 148 MEMORIAL DR, DAHLONEGA - 11/28/2024 - $3.5 Texaco - 09/29/2024 - $3.5

Thanks a ton,

Leslie

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1 comment
Guest

Why did you not verify fee-free ATMs before signing with Varo? And why did you not check after being charged the first $3.50?

Resolved
Charlene B Oll

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

Resolved: I Want My Card Back

Varo Money - I Want My Card Back
Updated by user Mar 14, 2025

I Sorry For What Happened I Hope It Never Happens Again I Am So Sorry

Updated by user Mar 14, 2025

Company fixed the issue and I have been provided with apology.

Original review Mar 14, 2025

I was with Varo and they took me off. I didn't do anything wrong.

Somebody *** into my account and it wasn't me. That was what happened.

I don't know anything else. I was hacked.

View full review
Pros:
  • To help me
  • And my account safe
  • Keep my identity safe
Cons:
  • Somebody hacking my imformation using my identity

Preferred solution: Nothing Just Get Me Back With The Varo Card

User's recommendation: What Is That

Sherri A Suw

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
| map-marker Chicago, Illinois

I can’t activate my card.

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I cant activate my card. Very frustrating. Have contacted them for customer support, but never received a response from them.

View full review

User's recommendation: Absolutely not!!

1 comment
Guest

Thank you for reaching out to us! We’re sorry to hear about this experience, and we would like to further assist you in getting this resolved. Please reach out to us directly at (302) three 6 four-6917

Carson S Ihn

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

I did an dispute a month back an it was approved. And I got my money back an then two weeks ago they took it back out of my account

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I want to know if I'm going to get my money back because they set me back on a bill. June 30 when it came out.

View full review
Loss:
$162

Preferred solution: Full refund

Ida R Lfx

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

To make aware how horrible this bank is!

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Varo Money - To make aware how horrible this bank is!
Varo Money - To make aware how horrible this bank is! - Image 2
Original review updated Feb 25, 2025

This is a horrible bank! They will steal money from you and they are horrible they have no live customer service in case you need to all urgently. They have a stupie app with a robotic answering questions that is not fully answers they will hold your money .this bank is not reablie.thry steal money for only to lend you your own money.

View full review
Loss:
$1

Preferred solution: I want my SSI money that was promise to be pay early just like they said feb24 cause I made plans I couldn't keep i have bills I promise to pay . I want them to do the math correctly and pay me I only borrow $100.

User's recommendation: Please do not deal with them SSA don't give a *** either because they go by the first of the month but the bank policy as they so claim suppose to be pay you early false !!!!!!!!!

Sherri A Suw

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
| map-marker Chicago, Illinois

Problem still not resolved

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I am still waiting for a resolution. Also when trying to activate my card it says I cant process it, needs customer support. Once again, no help.

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User's recommendation: No!!

Sherri A Oji

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
| map-marker Chicago, Illinois

Can’t process payment sent to me

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Updated by user Jul 08, 2025

Problem not resolved. I still can’t activate my card !!

Original review Jul 07, 2025

Trying to process a payment sent to me with no success. Cant talk to anyone for help.

Tried chat conversation with no help from them. Very unhappy!!

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User's recommendation: Absolutely not

Justyne Gpe

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
| map-marker Galveston, Texas

Need to speak with someone regarding my direct deposit

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If you can't talk to a live representative, then I don't need to use this account because of bad business.

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User's recommendation: Don’t use varo

Keya V

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
| map-marker Marble Falls, Texas

Thanks POd consumer

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Varo Money - Thanks POd consumer
Varo Money - Thanks POd consumer - Image 2
Updated by user Feb 21, 2025

They sent me an email with no actual information to contact them. I am not installing the app because I should not have to in order to close the account.

Completely. The app is for people who have accounts and intend on being customers. I'm not installing anything. I want to speak with a person.

I have called the number and was on hold both times over 30 minutes. If I press 0 or #, or *, it hangs up.This is not customer service.

Original review Feb 21, 2025

If not for this platform I would not have received the automated email from Varo, which was another dead end and also another reason why I do not want them handling my money. Way to go, Varo.

It takes a negative consumer review to get a response from you? I wonder what I need to do to get a live person on the phone?

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Preferred solution: I want the account closed, completely.

Resolved
Donnie H Zrx

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
| map-marker Dallas, Texas

Resolved: My credit has not been updated and my advance is only 50 and it should be way higher

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Credit score has not been raised at Varo, but my credit score is a 681 everywhere else except Varo. I've been a customer for several years and owed them $900 before and paid it off without a problem.

For some reason, I can only borrow like 50 bucks now on my advance. They're treating me like I owe money, and I don't. I have direct deposit right there to this bank, and they keep saying that I don't have qualifying direct deposits when I do.

I've been a customer there for a very long time. I think Varo could be a better company if they would do a little bit better and treat people better.

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User's recommendation: Not sure at this time

Resolved
Renell Kmh

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
| map-marker Madison, Wisconsin

Resolved: 2000 dollars was stolen out my bank account

Varo Money - 2000 dollars was stolen out my bank account

I checked my account and found that $2000 was missing from my account.i have no idea what happened to it or why it was gone.

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