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Autum V Otj
Verified Reviewer

How can y’all close my account then keep my money?

Top question

I don’t understand how y’all can close my account when did everything perfectly with Varo bank account my advance payment was always paid three weeks earlier than my due date my account is always a positive balance and if for some reason one time it was a negative balance it got handled immediately and then you’re given no explanation for doing soAnd then can’t even respond to an email and after all that can’t even send me the $160 that was deposited into my account just minutes before y’all decided to close my account it makes no sense and it is absolutely not right

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1 comment
Harry Rollins
Financial Expert

According to the Varo Money help section, they may suspend the account until they get confirmation that it's for personal use. If your account is being used for business purposes, it may be closed.
To get more information about your account, please contact the Varo Money customer care team:

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Clarisa B

How do I get my code to my phone

Trying to log in my app for my Direct deposit information

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1 comment
Harry Rollins
Financial Expert


The code for verification is usually sent within 30 sec. If you don't get the code and can't login, contact Varo Money customer service. You can send them email at help@varomoney.com.

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Jessica M Kxm
Verified Reviewer

How do I get my money off my other burgo account

How do I get my money off my card when my account was supposed to be closed I no longer have that card or account number

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1 comment
Harry Rollins
Financial Expert

According to the comments posted at reddit.com, when Varo closes the account, they should call you to discuss sending you a check.
To get more information about your account as well as about how to get your money, please contact the Varo customer care team:
  • via the company's social networks.

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Ruben M Ctd

Can you send. Me a bank statement?

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1 comment
Harry Rollins
Financial Expert


Unfortunately we cannot contact the company on your behalf. In order to request your bank statement you should contact Varo Money customer service. You can reach them by phone number 1-87*-377-8276.

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Rhonda S Xgx
Verified Reviewer

Were is my card?

Were is my replacement card

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1 comment
Harry Rollins
Financial Expert

According to Varo Support, Varo provides two shipping options:
  • Free shipping via USPS. With this method, you will receive your card within six to nine (6 to 9) business days and won’t be charged any fees;
  • Express shipping for $25.00. Your card will arrive in 2 business days, and a $25.00 fee will be deducted from your Varo Bank Account.

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Muna Ish

Where is my debit card?

They told me 6-9 business days. I spoke to them and they had told me it would be here Thursday the latest which would have been 9 business days.

It didn't show up then, the next day Friday, still nothing and today Saturday still nothing. I haven't been able to access my money for 2 weeks now and haven't help me in anyway.

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1 comment
Harry Rollins
Financial Expert

According to the Varo Money faq section, visa debit card should be sent out automatically after your Varo Bank Account is approved and should arrive within 6-9 business days.
If you haven't received your card within that time frame, you should email Varo Money at support@varomoney.com or call them at 1-87*-377-8276.
Support is provided:
  • Monday - Friday: 8AM to 9PM Eastern Time;
  • Saturday - Sunday: 11AM to 7PM Eastern Time.

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    Beatina M
    Verified Reviewer

    What time u guys stop answer phone on Saturday

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    1 comment
    Harry Rollins
    Financial Expert


    According to Varo Money FAQs you may reach Varo Money customer service by phone at 1-80*-827-6526 Monday - Friday, 8 AM to 9 PM Eastern Time and Saturday - Sunday, 11 AM to 7 PM Eastern Time (excluding federal holidays). So, it's 7 pm when they stop working on Saturday.

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    Alyssa H Ihd
    Verified Reviewer

    When can I use my card

    App won't let me get pass signin

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    1 comment
    Harry Rollins
    Financial Expert

    According to Varo Support, there are two ways to activate your debit card:
    • Open your Varo app, tap Activate your card, and set your PIN;
    • Call 1-80*-827-6526, select prompt 3, activate your card and set your PIN.

    For further assistance, please contact Varo Money Customer Service via the support form on the Pissed Consumer website.

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    Tia Qlx
    Verified Reviewer

    My old phone got broken, How can I unlock my debit card without logging in I forgot everything for a...

    My old phone got broken, How can I unlock my debit card without logging in I forgot everything for all my accounts.

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    Azul Gse
    Verified Reviewer

    Why did my borrow amount go down after I borrowed 100 paid back ahead of time it should of been an i...

    Why did my borrow amount go down after I borrowed 100 paid back ahead of time it should of been an increase?

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    Akilah Fow

    I need to cancel my varo card and have a nw one sent to my home

    I need to cancel my varo card and have a nw one sent to my home. What do i do next in oder to get a replacement card sent to me home \.

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    Roberta W Rrp
    Verified Reviewer

    Good evening, I would like to increase my daily limit, is that possible

    Good evening, I would like to increase my daily limit, is that possible? Is there a branch that I can physically visit?

    Please advise. I would greatly appreciate it Thanks Roberta

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    Twilla Umt

    I need a more recent bank statement than the app is allowing

    I need a more recent bank statement than the app is allowing. Is there any way I can get one asap via email?

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    Samanyu Jxg
    Verified Reviewer

    I received a VARO credit card today that I did not apply for

    I received a VARO credit card today that I did not apply for. I am afraid of identity theft. How do I close the account

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    Heidi L Bnr
    Verified Reviewer

    I can't login to vari because I do not have that phone number

    I can't login to vari because I do not have that phone number. I need help to reset the password so I can get into my account

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    Garreth Gob

    What banks can I use my Varo debit card without being charged a fee

    What banks can I use my Varo debit card without being charged a fee? Can you send me a list? This is new account

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    Edward L Rcd
    Verified Reviewer

    Does does anyone know how to speak to a live person

    Does does anyone know how to speak to a live person.? My husband and my son were leaving to go back home for the holiday and they are now stranded due to them closing our account I'm in the hospital and I can't get to them so can somebody please help we've tried every number that we can and they've walked us out of our account so we can't do the chat

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    Kaleb Sfn
    Verified Reviewer

    I sent in my documents when will I get my response for the bank to reopen my accounts

    I sent in my documents when will I get my response for the bank to reopen my accounts ? How long it take to received an email ?

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    ELLEN J Prh
    Verified Reviewer

    WHAT IS WRONG WITH DIRECT DEPOSITS AND WILL YOU ALL COVER THE BILL THAT ARE BEING DECLINED

    WHAT IS WRONG WITH DIRECT DEPOSITS AND WILL YOU ALL COVER THE BILL THAT ARE BEING DECLINED? I HAVE BILLS THAT ARE TO COME OUT AND THEY KEEP GETTING DECLINED BECAUSE IF A ERROR .

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    Svea Yjx
    Verified Reviewer

    How come I didn't get my deposit on Wednesday I always get it that night I tried searching online fo...

    How come I didn't get my deposit on Wednesday I always get it that night I tried searching online for similar situations but nothing...please help

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